FAQs

What is your refund policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we canโ€™t offer you a refund or exchange.

Acceptable condition for return:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

What items are non-returnable?

- Gift cards
- Downloadable software products
- Perishable goods such as food, flowers, newspapers or magazines.-
Intimates or sanitary goods
- hazardous materials
- flammable liquids or gases
- Some health and personal care items
What do I need to complete a return?
To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

ย Where can I find the complete Refund Policy?

You can find the complete Refund Policy at this link: https://lyjinnovativeconceptsinc.com/policies/refund-policy